Platform.Coop Co-Design

Survey Questions and Answers (Summarized)

Based on your experience, what are the most important functions/features of a website for the platform coop community? In other words, what do you want/expect to be able to find and/or do on the site?

  • map/directory & stories/case studies of coops
    • including regional hubs
  • understand what platform cooperativism is
  • find and contribute articles
  • search resource archives (legal, technical)
    • legal compliance info
    • business model examples
  • know who is maintaining/running the site
  • learn how to start a coop
  • a guide as to how to join the consortium (for coops, freelancers etc)
  • tap into online community
  • events listing
  • list of free/OS frameworks 
  • maybe a discussion forum (using Loomio or Discourse?)

How do you use the existing website to engage with others in the coop community, if at all?

  • I don't
  • I go to social media or mailing list instead
  • I put my coop into the directory
  • I look up conference dates
  • I read blog posts, articles
  • I look up news (from events)

Describe some activities or ways of connecting with others through the new site that you would like to see incorporated.

  • connect/tap in to social media streams or other chats
    • allow open-ended, self-directed participation
  • tap into existing content in platform coop community
  • map
  • forums
  • it shouldn't be the purpose of the site
  • maybe discussion/comments under blog posts?
  • experimental field for collaborative creation of coop / collectively owned digital infrastructures. 
    • how can developers engage?
    • coop repositories for collaborative software developments?
  • overview of network/resources available
  • share challenges/questions with other coops
  • point of contact for coops (connect over shared resources)
  • specific points of contact for different types of collaborators - such as freelancers having their own e-mail address to contact
  • a way to join the project

What features of the existing site do you find useful?

  • archive of content
  • blog
  • directory (not just the coops but also related orgs)
  • get involved/ call to action
  • basic info about platform cooperativism
  • news
  • links to social media
  • resources/articles

What is the most important change needed on the existing website?

  • archive needs regular updates (including crowd-sourced submissions and motivation to do so)
  • better search engine (allow for searching date range, most recent, RSS feed, etc)
  • landing page needs a clear, concise definition of Platform Cooperativism
  • post links to livestream video recordings from past events/conferences panels
  • provide connections to other platforms
  • need a "how to start a coop"
  • easier sign-up/onboarding to join the movement/other coops etc
    • ability to reach out to other workers to join their coop, freelancers who want to start a coop etc
  • add "profile pages" of coops
  • better events listing
  • more support for developers
  • include regional coop hubs
  • right now there is too much text info/hierarchy in the structure
    • make it interactive 
    • make targets more clear
    • more specific and granular organization

Are there any websites that you find particularly engaging and useful? What are the specific features and/or design characteristics that you like and why?

  • http://www.co-oplaw.org/
    • narrow and specific focus, full of easy-to-find information
  • https://techaction.nyc/
    • interactive, useful, entertaining
  •  https://www.peoplespolicyproject.org:
    • very simple, basically a wordpress site, but does a good job of conveying information. 
    • Any well-designed advocacy and research news blog could be a good example
  • Airbnb https://www.airbnb.ca/ 
    • visual appeal
    • clear call to actions
    • showcases what it is all about by displaying a large number of interesting examples on the landing page
  • World Economic Forum https://www.weforum.org/ and the Climate Action Tracker websites https://climateactiontracker.org/ 
    • information on various topics and areas arranged in drop-down boxes
    • pill buttons, etc. 
    • Focus on freely flowing, coherent, nested HTML and CSS elements over slower-loading and less flexible JavaScript elements, 
    • Succinct descriptions of the purpose of each page, and what users can hope to do with the information on each page. 
    • clear, bolded, elements of the site that encourages and entices users on how they can take action on issues.

Overall Summary

Features Feedback

Design Feedback

What is platform cooperativism - on landing page

Make it more clear what each page is for
Stories/case studies of coops - on landing pageSimple and clear targets
Directory/MapInteractive
Call to action (how to start a coop)Narrow, specific focus
Tap into existing social media streamsMore specific, granular organisation

Provide links to current talks (videos etc)


Access legal and tech resources - "how to..."


Good search engine (for resources)
Connect with others over shared resources/needs
Tools for developers
Blog
Archive
Events