Tool and Platform Features
Scheduling Tool Features
Calendar for service provider
View appointments
Add appointment
Modify appointment
Remove appointment
Service provider can set a default availability schedule
Service provider can block off or open up times from their schedule
Service provider can specify default length of service and time between service appointments
Client can view the availability of a particular service provider
Client can view cumulative availability for a service
Client can make an appointment with a specific provider or be assigned a provider at a specific time
Service provider and client are notified about new appointments
Service provider and client receive reminder(s) about appointments
Client can cancel appointments within specified time periods
Knowledge Sharing Tool Features
Open forums
Messaging tools
Information sharing tools including audio, video and textual information
SMS support
Governance Tool Features
Member accounts
Proposal creation
Communication about and refinement of proposals
Voting on proposals
SMS voting on proposals
Labour Platform Features (Future Scope)
Informational site for the labour platform
Branding
General information
Service descriptions
Client accounts
Service provider accounts
Service search/browse
Service selection/request at a location in a time period
Interactive map of service area
For clients show location of services where applicable
For service providers show location of jobs
Client search/job selection at a location in a time period
Communication between client and service provider
Details of job
Service quote
Worker selection
Service scheduling
Service payment
Service review
Metrics gathering
Location tracking of workers
Panic button
Co-op Administration Platform Features (Future Scope)
Informational site
Introduction to platform cooperativism
Introduction to the specific co-op
Continuing education
Member management
Information sharing between members
Open forums
Messaging tools
Information sharing tools including audio, video and textual information
Payment intermediary
Tax support
Billing support
Administrative forms automatically filled out where possible
Track activity
Compliance reminders
Licensing