Tool and Platform Features

Tool and Platform Features

Scheduling Tool Features

  • Calendar for service provider

    • View appointments

    • Add appointment

    • Modify appointment

    • Remove appointment

  • Service provider can set a default availability schedule

  • Service provider can block off or open up times from their schedule

  • Service provider can specify default length of service and time between service appointments

  • Client can view the availability of a particular service provider

  • Client can view cumulative availability for a service

  • Client can make an appointment with a specific provider or be assigned a provider at a specific time

  • Service provider and client are notified about new appointments

  • Service provider and client receive reminder(s) about appointments

  • Client can cancel appointments within specified time periods

Knowledge Sharing Tool Features

  • Open forums

  • Messaging tools

  • Information sharing tools including audio, video and textual information

  • SMS support

 

Governance Tool Features

  • Member accounts

  • Proposal creation

  • Communication about and refinement of proposals

  • Voting on proposals

  • SMS voting on proposals

Labour Platform Features (Future Scope)

  • Informational site for the labour platform

    • Branding

    • General information

    • Service descriptions

  • Client accounts

  • Service provider accounts

  • Service search/browse

  • Service selection/request at a location in a time period

  • Interactive map of service area

    • For clients show location of services where applicable

    • For service providers show location of jobs

  • Client search/job selection at a location in a time period

  • Communication between client and service provider

    • Details of job

    • Service quote

  • Worker selection

  • Service scheduling

  • Service payment

  • Service review

  • Metrics gathering

  • Location tracking of workers

  • Panic button

Co-op Administration Platform Features (Future Scope)

  • Informational site

    • Introduction to platform cooperativism

    • Introduction to the specific co-op

    • Continuing education

  • Member management

  • Information sharing between members

    • Open forums

    • Messaging tools

    • Information sharing tools including audio, video and textual information

  • Payment intermediary

  • Tax support

  • Billing support

  • Administrative forms automatically filled out where possible

  • Track activity

  • Compliance reminders

  • Licensing