Tools

• Scheduling and Appointment Booking

  • Request appt. at location or time (ref: Coop Kit Features spreadsheet)
  • Accept an appointment (ref: Coop Kit Features spreadsheet)
  • Reschedule, find alternative provider (ref: Coop Kit Features spreadsheet)

• Invoicing / payment processing

• Expense Tracking

• Communication

  • Polis - tool for organisational communication 
• Dashboard
• Member management, worker registration (ref: Coop Kit Features spreadsheet)

Needs

• Knowledge sharing - i.e. operations and communication (ref: PCC Potluck Co-design recap - Idea 1)
• Technical Knowledge sharing
  • esp. communication tools. (ref: PCC Potluck Co-design recap - Idea 2)
  • Assessing and choosing technical tools, partners, and services (ref: PCC Potluck Co-design recap - Idea 5)
• Financing co-ops (ref: PCC Potluck Co-design recap - Idea 4)
• Governance:
  • Building capacity and encourage involvement - activities, playbook, gamification (ref: PCC Potluck Co-design recap - Idea 6)
  • Open forums (ref: Coop Kit Features spreadsheet)
  • Decision making, voting tool  (ref: Coop Kit Features spreadsheet)

Other Needs

• Marketing (ref: PCC Potluck Co-design recap - Idea 5)
• GPS tracking of workers (ref: Coop Kit Features spreadsheet)
• Panic button (ref: Coop Kit Features spreadsheet)

Service - Client Matching

• https://happy-dev.fr/en/#home-title
• https://www.sharetribe.com/

Scheduling and Appointment Booking

Desired features and functionality

• Online booking and cancellations
• Invoicing / payments
• Client / Provider communication
• Calendar syncing

List and analysis of Appointment Scheduling and Appointment Tools

Customer Engagement / Matching

Tool providers:

• https://www.sharetribe.com/