BIG IDeA Brainstorming Notes (January 17, 2017 Design Crit)
Grant and project description: https://www.certifiedforaccess.ca/content/business-innovation-guide-inclusive-design-and-accessibility-bigidea
IDRC's involvement
"We are building a curated learning experience for business, obligated organizations, community groups, and customers* on Inclusive Design."
the exact wording of groups, see the Certified for Access project description.
What is being built
Something like an OER. What do we mean when we say we are making an "OER"?
consolidation of content (like the Design Toolkit landing page)
reframing
additional scaffolding and content required to flesh out obvious gaps
Changes to improve access
i.e. info re-architecture (i.e. for the ILDH?), redesign (i.e. for ADOD?)
Building better entry points - not buried in a "thicket of the Wiki garden"
Razorfish will be making the Big Idea website, and our "OER" will be integrated somehow. This is to-be-determined.
1. "Smaller" resources that can be integrated into our existing resources
2. Stand-alone resources which need increased visibility e.g. re-design, or creation of doc site etc
3. Consolidate/describe our resources from BIGIDeAS perspective (redefine entry points etc)
What do we already have?
Under DIY bubble, add:
micro computers
prototyping tools
cardboard prototyping
upcoming sonification prototyping tool
How do our partner projects fit into this? i.e. Pressbooks, PhET
Possible Entry Points
Goal focused:
i.e. coming to learn document and web accessibility (ADOD, WCAG, ARIA)
Question: If we anticipate users coming to the resource for concrete information, how do we guide them to a perspective shift?
How might we strcuture / present / strategize to guide them along the path?
Improvements to be made
The Inclusive Design Guide:
should be presented as a resource to be used - some thought may need to be given to re-present some parts
Tools section in the Guide may be the concrete things business audience are looking for immediately
Tools section there's little going back to other parts of the guide - perhaps enhance this.
ADOD:
mostly up to date: includes Word, Acrobat
the value is in its specificity. Keeping it up to date in important.
perhaps a redesign at some point (very "Drupal-y")
Specifications / Standards
ARIA - https://www.w3.org/TR/html-aria/
should we make something like this, or is there a good resource available already?
Metadata
where does it fit overall? Do we want to make this more prevalent / relevant?
Other resources to consider / topics of interest:
data visualization, sonification, dealing with big data
customer service
i.e. Oxford Properties "ASK" program
examples of ID in customer service. Customized or personalized customer service (i.e. online chat vs. voice chat).
case studies - examples of how ID is being used
i.e. Oxford Properties, Macmillan Learning, PhET, Microsoft
everyday examples
Do we have a compiled list of examples of things like Good grips which are good examples of ID? Does one exist already?
http://www.accessiblesociety.org/topics/technology/eleccurbcut.htm
this would contribute to encouraging businesses to go beyond the standards etc
quantifying the benefits of Inclusive Design
Example: http://www.martinprosperity.org/media/ReleasingConstraintsAccessible.html
Also work of David Lawson may be of interest (contact info to be given)
presentations / slide decks / videos / other media? Should we do more videos?
Resource / idea sharing: how can this be done within groups: what tools are available? What are the benefits.
Questions
Do we have any resources on defining "Customers / Clients"? i.e. there may be no typical "customer" ... getting groups to think about their clients/customers/partners as a spectrum
How do we present the idea that going beyond the spec, standard, etc is good and encouraged?
it may be implicit in some of our resources (i.e. Design Guide) but it may need to be more explicit.
How do we enable updating, adaptations, translations of our "OER"? Are there tools already that can be used?
Do we have any Use Case Scenarios for our audience? Talk to David and Jess