Simple Text Inline Edit User Testing - Round 1
Status
Completed October 2008
Summary
High-level summary to be added after testing has been completed.
Notes
Inline Edit will be used by a wide cross-section of students, faculty, and staff in higher educational institutions. This test will focus on the simple text version of the inline editor. Once we are comfortable that we've gotten it right, we'll move onto to some of the other designs. We hope to complete testing on both mouse and keyboard interactions.
Goals
This test should discover:
- Is the highlight on rollover and the tool tip enough for discoverability (or do we need a more permanent visual indicator like a faint outline)?
- Do users realize fields are editable?
- Are users successful at editing simple text?
- Do users understand how edits are saved (clicking outside the field)?
- Are visual affordances meaningful and helpful to users?
- Is it obvious to the user that an edit has been made?
- Do users realize they can undo an edit by clicking on the "Undo" icon?
- Do users realize they can redo an edit by clicking on the "Redo" icon?
Success Criteria
A successful design has been achieved when:
- 80% of users realize they can edit inline.
- 100% of the users that realize they can edit inline can successfully make inline edits.
- 100% of users that make inline edits recognize whether or not an edit has been successful.
- 80% of users realize they can undo an edit by clicking on the "Undo" icon
- 60% of users realize they can redo an undone edit by clicking on the "Redo" icon
Protocol
Method and test coordinator script.
Users
The desire is to test across a range of technology skill of students and faculty. Users tested in this round are from the University of Toronto, University of California-Berkeley and Unicon.
Interaction Design
Underlying design patterns and description of component behavior.
Test Environment
Location and version of the environment that was used. Attach a screenshot of the environment at the time of testing if the environment will change over time.
Results
Full notes and analysis of the user tests.
Simple Text Inline Edit User Testing - Round 1 Results
- 8 of 8 users were able to easily edit their text once they discovered the functionality.
- 7 of 8 users had trouble discovering the inline-edit ability. They eventually found it but after some considerable looking and frustration. At least 6 of 8 indicated they wanted a clearer indication of text editability - either an edit button or a text state that indicated editability (underlining or colour).
- At least 6 of 8 users never saw the hover text to tell them to "Click the section name to edit". One user even read it out loud while looking at the interface, subsequently clicked on it, made her edit and then told us she never saw the hover message during post-test discussion.
- 7 of 8 users said that the edited text going back to display and (for 3 of these users) the Undo link appearing, were indicators that their changes had been saved.
- The undo link as an indication that changes were saved is a surprising benefit of that interaction.
- 3 of 8 users weren't sure their changes were saved.
- 3 of 8 users mentioned they expected to see all the fields editable on the page and when some weren't it further threw them off from inline editability.