User Testing Resources
Fluid User Testing Resources
Other User Testing Resources
Books
- "Handbook of Usability Testing" by Rubin J. and Chisnell, D.
- "A Practical Guide to Usability Testing" by Dumas, J. and Redish, J.
- "Don't Make Me Think" by Steve Krug
- "Usability Engineering" by Jakob Nielsen
For more suggestions, check out the Society for Technical Communication's Usability & User Experience Group's Bookshelf
Online Resources
General Info
- Usability Testing as an Assessment Technique [pdf]
- Dana Chisnell's blog (author of "Handbook of Usability Testing"): www.usabilitytestinghowto.blogspot.com/
- Templates, examples, and links to other resources from Dana by Christine Perfetti
- "Five Techniques for Getting Buy-In for Usability Testing" by Christine Perfetti
- UsabilityFirst.com
- Usability.gov - the U.S. Government's website on Usability, containing Usability & Accessibility guidelines, methods, and links
- Usability Professionals' Association Resources - good source of all things "usability"
- Society for Technical Communication's Usability & User Experience Group Topics
- Usable Web's User Testing page
- University of Texas at Austin
- Usability Test Reporting - nice description of Formative vs. Summative Testing
- Sample Usability Test Script - found in "Looking for Downloads" section
- Usability Resource Center's Usability Testing Materials
Usability Testing Techniques
- "5-Second Tests - Measuring Your Site's Content Pages" by Christine Perfetti
- "Interview-Based Tasks: Learning from Leonardo DiCaprio" by Jared M. Spool
- "Inherent Value Testing" by Jared M. Spool
- "Card sorting: a definitive guide" by Donna Spencer and Todd Warfel
- "Card-Based Classification Evaluation" by Donna Spencer
- "What You Should Know About Prototypes for User Testing" by Chris Farnum
- "Remote Online Usability Testing: Why, How, and When to Use It" by Dabney Gough & Holly Phillips