Overview
This page contains information on the physical kiosk design specific to the DIA. Although elements of this research will impact the interface/interaction design, we will focus on the physical design of the kiosk including hardware, placement and accessibility considerations.
Product Design Process of Kiosk
*Details of Product Design Process 10-01-13_FE_Kiosk_Design Process.pdf
*Flow Chart of Product Design 10-01-13_FE_Kiosk_Flow Chart.pdf
Industry Review Museum kiosks
Accessibility Notes
Definition of Accessible Design
Accessible design is the design of entities that satisfy specific legal
mandates, guidelines, or code requirements with the intent of providing
accessibility to the entities for individuals with disabilities.
Legislation of Accessibility Standards
Accessibility for Ontarians with Disabilities Act (AODA)
Americans with Disabilities Act (ADA)
UK Disability Discrimination Act (DDA)
Americans with Disabilities Act (ADA)
ADA Standards for Accessible Design 10-01- 18_FE_Kiosk_Accessibility_ADA.pdf (The ADA is in full force with a number of rules applying to kiosks.)
ADA Home Page: http://www.ada.gov/
Possible Accessibility Features of Physical Kiosk
- Wheelchair front access
- Wheelchair left access
- Wheelchair right access
- Place to rest a cane
- Physical support and stability
- Outputs reachable and graspable
- Inputs reachable and usable
- Angle of screen
- Privacy
- High contrast signage and labelling
- Shielding from glare
- Security
- Shelf area
Books
Universal and Accessible Design for Products, Services, and Processes 10-01-13_FE_Kiosk_Accessibility_Book.pdf
Documents
- The Center for Universal Design of NC State University: The Principles of Universal Design http://www.design.ncsu.edu/cud/about_ud/udprinciplestext.htm
- The Center for Universal Design of NC State University: Designing for People of All Ages and Abilities 10-01-13_FE_Kiosk_Accessibility_Document.pdf]
- Advisory Committee on Accessibility: Universal Design Handbook 10-01-13_FE_Kiosk_Accessibility_Handbook.pdf]
- Trace Kiosk a11y handbook
Papers
- Universal Design for Mobile Phones:A Case Study 10-01-13_FE_Kiosk_Accessibility_Paper1.pdf
- An architecture for a self-adapting information system for tourists 10-01-13_FE_Kiosk_Accessibility_Paper2.pdf
- An Ontology-Based Method for Universal Design of User Interfaces 10-01-13_FE_Kiosk_Accessibility_Paper3.pdf
- Rethinking interactivity:design for participation in museums and galleries 10-01-13_FE_Kiosk_Accessibility_Paper4.pdf
Concerns
- Ontario government (MCSS) website - http://www.mcss.gov.on.ca/en/mcss/about/videos/transcripts/rom.aspx
- IBM Research re: airport kiosks http://www-01.ibm.com/software/ucd/gallery/kiosks_research_theteam.html and http://www-01.ibm.com/software/ucd/gallery/kiosks_research.html
- There seem to be quite a few documents kicking around the trace website, e.g. "Use of audio-haptic interface techniques to allow
- nonvisual access to touchscreen appliances" http://trace.wisc.edu/docs/touchscreen/chi_conf.htm
- Automated postal kiosks http://blindcanadians.ca/publications/?id=880