Recommendations
Notes
Pre-visit scenario
Task: Deciding whether or not to go to the museum that week
- Depends on personal schedule, and what there is to see at the museum
- No issues with Language Selection
- Selected Visitor Information
- At Visitor Information, would expect
- Customer service information
- Would want contact information to ask about accessibility within the museum, or more ideally, information about accessibility
- General contact information
- Hours of operation
- What one would see at the museum
- Selected Exhibitions,
- Would look at what looks interesting, based on personal preference--in this case, user chose Simply Montreal because user wanted to see how Montreal has evolved
- Depending on whether it's on, would tap on the picture (thumbnail) [note to self: we should perhaps rename "Current exhibitions" to "What's on right now", and change the date range to "On until: ..."]
- Selected Simply Montreal (Exhibition View),
- Looked immediately at the photo, and then read description text. Annoyed that the exhibition wasn't included in the general admissions fee.
- User noted that the images helped with keeping track of what she was looking at
- User noted she'd read three paragraphs of description text at most
...
- Would tap on "About" link of Exhibition View
In-museum scenario
Task: How would you go about learning more about an object you've come across that you're interested in?
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