...

Patterns in Visitor Research

To summarize this page, I've drawn out some interesting points which could be lost in the research on this page.  These points have been seen multiple times.

...

Approachability of Museum Staff:

...

Visitors feel that museum staff does not care much about them, and are not approachable for help and advice. [3] This is especially true for people with disabilities. [6]

...

Interactive Exhibits:

...

Museum visitors love to be engaged and love interactive exhibits. It is important to engage all the members of the family, even at children's museum where engaging parents is overlooked. Engaging visitors is not so straight forward though; If it requires reading direction, they are notorious for failing to do so, choosing instead to copy the person in front of them. [2]

...

Desired Experience:

...

Visitors work all day and don't wish to take on a greater cognitive load. [5] They desire "a multifaceted experience involving both physical relaxation and intellectual exploration." [1] Stimulating emotions, and thought, are also important. [3][5] What emerges is a need for personal identification with the stories and with the methods adopted in terms of narrative and interaction. [5]

...

Museum Prestige:

...

Visitors see museums as very prestigious and believe the content of the museum is very trustworthy. This is great, but it also means that visitors will find it difficult to questions and challenge the museum, and soliciting this kind of feedback and interacting is generally challenging. This is especially true for students and younger museum visitors. [3][4]

[1] The Information-Seeking Behavior of Museum Visitors
[2] Examples of Common Mistakes in Museum Design
[3] Educator and Student Museum Visitors
[4] Science Museum Visitors
[5] Non-Visitors: Teenagers
[6] Accessibility to visitors

The Information-Seeking Behavior of Museum Visitors

...