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# | Step | Screen | Comments/issues | Principle | Suggestions for solution |
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1 | Check events calendar | |
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2 | In calendar, try list view for easier scanning | | Neither refreshing nor rebooting seemed to do anything |
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3 | Log out and in, try again; | |
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4 | Check "View" box |
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5 | Check site map, do text search on "announcements," "academic." | | No academic category |
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6 | Return to portal | | The calendar has remained within the portal, so return is seamless |
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7 | Start through tabs; See info Finder, IT Services--Ask Me. | |
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8 | Bingo? | | Well, sort of "bingo." It still took lots of digging at http://www.students.ubc.ca/, but that isn't exactly myUBC's issue---is it? |
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