Customized Walkthrough Reports
Available for:
Generic Walkthrough Report
(Accessibility and usability heuristic evaluations combined with cognitive walkthroughs)
Evaluation Completed by: [Insert evaluators name]
URL: http://....
Date:
Heuristic reviews and cognitive walkthroughs were performed on a [computer type] at [screen resolution] resolution (most common resolution) and [color setting] colors (most common novice resolution; if graphics work at this resolution, they'll work in higher resolutions) using [Browser and Operating System] at a [type of connection is internet required] connection rate.
See UX Walkthrough Heuristics for heuristics used in this evaluation.
Scope of Walkthrough
• Functional Areas focused on for review
User profile(s) and context of use:
Profiles will generally only be used for the cognitive walk-through, not the heuristic evaluation. However, users may be set up with a certain role in the system (e.g. student, instructor) for the heuristic evaluation.
• User Profiles or Personas
Scenarios
Scenarios will generally only be used for the cognitive walk-through, not the heuristic evaluation. However, it is fine to use these scenarios for the heuristic evaluation if it is helpful to evaluators in figuring out how to walk through the application.
• General Overview (heuristic evaluation)
• Finding.....
• Scenario 3
• Scenario 4
• Scenario 5
Assumptions for this evaluation:
• [List any additional assumptions used in evaluation]
Positive Findings
All positive findings, from both the heuristic evaluation and the cognitive walk-through, should be placed in this section.
Usability Positives |
Tool |
Evaluator |
---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Accessibility Positives |
Tool |
Evaluator |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Summary of Usability & Accessibility Issues Found
All usability & accessibility issues found, in both the heuristic evaluation and the cognitive walk-through, should be placed in this section.
Priority Legend:
High = Task cannot be completed
Medium = Task completed with significant effort and failed attempts
Low = Task completed with minor complications and/or annoyance
Usability Issues |
Principle |
Link to screen shots |
Priority |
Suggestions for solution |
Tool |
Component Identified? |
---|---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Accessibility Issue |
Principle |
Link to screen shot |
Priority |
Suggestions for solution |
Tool |
Component identified? |
---|---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cognitive Walkthrough Worksheet
This section should be used by evaluators to keep track of the steps & screens they followed through the application in the cognitive walk-through. Any positive results or issues found should be included in the two sections above.
Scenario 1: Brief description
# |
Step |
Screen |
Comments/issues |
Principle |
Suggestions for solution |
---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Scenario 2: Brief description
# |
Step |
Screen |
Comments/issues |
Principle |
Suggestions for solution |
---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Scenario 3: Brief description
# |
Step |
Screen |
Comments/issues |
Principle |
Suggestions for solution |
---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Scenario 4: Brief description
# |
Step |
Screen |
Comments/issues |
Principle |
Suggestions for solution |
---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
- UX Walkthrough Preparation and Execution: Information about how to use the checklist and reporting template to do a walkthrough.
- UX Walkthrough Protocols and Checklists: The checklist to use when doing your own Fluid UX walkthrough.
- UX Accessibility Walkthrough Protocols: Simple steps you can use to assess the accessibility of your website or web application.