uPortal User Experience Walkthrough Report

(Accessibility and usability heuristic evaluations combined with cognitive walkthroughs)

Evaluation Completed by:    [Insert evaluators name]

URL:  http://....

Date: 

Heuristic reviews and cognitive walkthroughs were performed on a [computer type] at [screen resolution] resolution (most common resolution) and [color setting] colors (most common novice resolution; if graphics work at this resolution, they'll work in higher resolutions) using [Browser and Operating System] at a [type of connection is internet required] connection rate.

See Heuristic Evaluation for heuristics used in this evaluation.

Scope of Walkthrough

•    See uPortal Evaluation Plan

User profile(s) and context of use:

Profiles will generally only be used for the cognitive walk-through, not the heuristic evaluation. However, users may be set up with a certain role in the system (e.g. student, instructor) for the heuristic evaluation.

•    See Sakai Personas

Scenarios

Scenarios will generally only be used for the cognitive walk-through, not the heuristic evaluation. However, it is fine to use these scenarios for the heuristic evaluation if it is helpful to evaluators in figuring out how to walk through the application. See uPortal Content Management Scenarios for a list of all possible scenarios. Evaluators will likely only cover some of the scenarios, in one of the roles, in their individual evaluations.

•    General Overview (heuristic evaluation)
•    Finding.....
•    Scenario 3
•    Scenario 4
•    Scenario 5

Assumptions for this evaluation:

•    [List any additional assumptions used in evaluation]

 Positive Findings

All positive findings, from both the heuristic evaluation and the cognitive walk-through, should be placed in this section. 

Summary of Usability & Accessibility Issues Found 

All usability & accessibility issues found, in both the heuristic evaluation and the cognitive walk-through, should be placed in this section. 

Priority Legend:

High = Task cannot be completed

Medium = Task completed with significant effort and failed attempts

Low = Task completed with minor complications and/or annoyance 

Cognitive Walkthrough Worksheet

This section should be used by evaluators to keep track of the steps & screens they followed through the application in the cognitive walk-through. Any positive results or issues found should be included in the two sections above.

Scenario 1:  Brief description

Scenario 2:  Brief description

Scenario 3:  Brief description

Scenario 4:  Brief description