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Project Objectives

The BIG IDeA consortium objectives are to:

  1. Establish and foster a co-design process between customers and businesses to continuously advance innovation in inclusive design – thereby improving the customer experience and the business processes.
  2. Provide an online platform that supports customers in finding and reviewing accessible businesses (similar to Trip Advisor, but for accessibility); businesses in finding accessibility tools and resources; and a mechanism for developing and showcasing innovative approaches to accessibility challenges.
  3. Initiate a virtuous cycle that Promote a culture of accessibility & inclusive design that benefits customers, businesses, and communities --- leading to greater prosperity for all members (refer to figure 1 for illustration of points below):
  • support  supporting businesses in continuously improving the customer experience for all customers;
  • leverage leveraging inclusive design and & inclusive participation to improve planning, prediction and & innovation in services, business processes and & customer experiences;
  • find engaging youth and community innovators in generating innovative approaches to address existing barriers;
  • proactively ensure ensuring that emerging products and & services are inclusively designed;
  • showcase showcasing business leadership and innovation in inclusive designbusiness practices; and&
  • create creating a resource bank of openly available, re-usable resources, tools, lessons and , exemplars, training modules, open badge training certification, and model strategies that support inclusive design and accessibility.