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  1. Create a coherent set of web pages in the Fluid wiki containing guidelines and protocols to guide the efforts of evaluators.
    • Highlevel protocol and guidelines
    • Checklists, principles, and protocols (step by step procedures) for conducting walkthroughs
    • Reporting templates
  2. Create and document some basic resources for reviewers
    • Procedures for selecting target product instances
    • List of pre-selected product instances for review
    • List of personas
    • List of scenarios
  3. Create standard mechanisms for processing the results of walkthroughs
    • Distilling observations
    • Identifying pain points (user problematics)
    • Assessing frequency and severity
    • Identifying solutions
    • Proposing components
    • Ranking and prioritizing
  4. Create mechanisms for producing other artifacts from walkthrough results, and publishing
    • Design patterns
    • Guidelines and approaches for developers
    • Pitfalls to avoid for developers
    • Other rules of thumb for developers
    • Messages to communities
    • Messages to stakeholders (e.g. funding bodies)
  5. Integrate all of the above as part of the UX ToolkitDesign Handbook
  6. Assess coverage achieved to date over 3 products and 3 methods, for both accessibility and usability
  7. Create a mechanism for triggering walkthroughs when they are required by the Fluid project (Wave Planning)
    • Observed need for coverage such as new or changed product functionality
    • Release cycle - e.g. every couple of milestones
    • Other triggers
      • before general release of componentry
      • project deliverables: e.g. report to funding bodies
      • prioritization: e.g. pain point impact
  8. Create a process to initiate, coordinate, and conduct walkthroughs as required
    • List coverage required (from Wave Planning)
    • Assemble the reviewer teams
    • Select protocols and resources
    • Conduct the walk-throughs

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