Page Comparison

Versions Compared

Key

This line was added.
This line was removed.
Formatting was changed.

...

Excerpt

Books

"Handbook of Usability Testing" by Rubin J. and Chisnell, D.
"A Practical Guide to Usability Testing" by Dumas, J. and Redish, J.
"Don't Make Me Think" by Steve Krug
"Usability Engineering" by Jakob Nielsen

For more suggestions, check out:

the Adaptive Path Reading List
the Society for Technical Communication's Usability & User Experience Group's Bookshelf

Online Resources

General Info

Usability Assessment: Making Software work for your Users [pdf]
Dana Chisnell's blog (author of "Handbook of Usability Testing"): www.usabilitytestinghowto.blogspot.com/
- Templates, examples, and links to other resources from Dana by Christine Perfetti
"Five Techniques for Getting Buy-In for Usability Testing" by Christine Perfetti
UsabilityFirst.com
Usability.gov - the U.S. Government's website on Usability, containing Usability & Accessibility guidelines, methods, and links
Usability Professionals' Association Resources - good source of all things "usability"
Society for Technical Communication's Usability & User Experience Group Topics
Usable Web's User Testing page
University of Texas at Austin
Usability Test Reporting - nice description of Formative vs. Summative Testing
Sample Usability Test Script - found in "Looking for Downloads" section
Usability Resource Center's Usability Testing Materials

Usability Testing Techniques

"5-Second Tests - Measuring Your Site's Content Pages" by Christine Perfetti
"Interview-Based Tasks: Learning from Leonardo DiCaprio" by Jared M. Spool
"Inherent Value Testing" by Jared M. Spool
"Card sorting: a definitive guide" by Donna Spencer and Todd Warfel
"Card-Based Classification Evaluation" by Donna Spencer
"What You Should Know About Prototypes for User Testing" by Chris Farnum
"Remote Online Usability Testing: Why, How, and When to Use It" by Dabney Gough & Holly Phillips

Campus maps