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Usability Issues

Principle

Priority

Suggestions for solution

Component Identified?

(plus) (minus)
My professional development content is interesting, but Ed is looking to get paid. The Student Job Center link under Employee Resources looks promising. A single link displayed as a list is semantically wrong, and the single link as the only content feels very forced (do you really need an entire, separate portlet for a single link?) and a waste of space. The title "Employee Resources" is vague and untrue as Ed is not yet an employee and there is only a single resource (Student Job Center).

Match between system and the real world, Flexibility and efficiency of use, Aesthetic and minimalist design

 

Provide more useful content (like a search interface). Personalized job listings (like the personalized professional development) would be ideal.

 

(minus)
Ed figures he should click the Student Job Center link. Ed is whisked away from the portal to the UW Student Job Center website loaded in a new browser window. The UW Student Job Center website and interface is very different than the portal. Ed now has to re-calibrate his bearings.

Visibility of system status, Error prevention

 

Indicate to the user that they are going to be transfered to another application/site

External Link Indicator

(minus)
There is no way to get back to the portal from the UW Student Job Center interface.

User control and freedom

 

Provide a means to return to the portal

Host Panel/Frame

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