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  • Accomplish Fluid Engage Design research tasks . These tasks include:
    • Benchmarking:
      • go-alongs: Exploration & observation of DIA
      • inventories (e.g. of the physical space, accessibility, of current IT infrastructure)
    • Ethnography:
      • use the ethnography toolkit, possibly plan for return/follow-up visit?
    • Contextual inquiry:
    • Survey:
      • Harness existing research about DIA users
      • Conducting research about DIA users: ~msikora - does visitor research. Could bring in friends of the museum, volunteers, other stakeholders.
  • Other deliverables:
    • Developing a job description for in-house IT staff @ DIA
    • Holding participatory design sessions with DIA staff. These could be facilitated meetings w/ gallery staff, volunteers, and/or visitors that produce:
      • Use cases or scenarios of Engage designs in the DIA context
      • Knowledge sharing about relevant technological information about Engage
      • Finding ways that DIA staff can be incorporated into the culture / iterative design and development process (& Vice versa)
      • If they are available, testing, analyzing, and making design improvements on early Engage prototypes
  • Upon return to Toronto:
    • Analysis and dissemination of research & design results

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