User 2
Demographic info
Gender |
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Age |
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Occupation |
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Comfort level with technology |
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Museum experience - frequency of visits |
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Has used a museum mobile app? |
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If yes, which museum? How was your experience? |
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Owns an internet-enabled mobile device? |
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Mobile device - frequency of use (all purposes) |
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Mobile device - frequency of use (internet app) |
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Pre-visit scenario
Task: Deciding whether or not to go to the museum that week
Task: What do you do to learn about the exhibitions that are on right now?
Task: Find out more about an exhibition you're interested in
Task: How much will it cost you to see the exhibition?
Task: What sorts of artifacts, objects, or works are in that exhibition?
Task: Suppose you find a few artifacts that are really interesting that you want to make sure you see when you get there. How would you remember to do this?
Task: Can you find out what others thought about the exhibition?
Task:Â What events are coming up related to that exhibition?
Task: How do you find out more about the museum? e.g., where it is, and what time it opens and closes, and how much it costs.
In-museum scenario
Task: Suppose you want to see whether there are any events happening today. How do you go about doing this?
Task: How do you go about finding the artifacts you bookmarked from your pre-visit?
Task: You are walking through one of the exhibitions, and find a particularly interesting object that captures your attention. Intrigued by the object, how do you go about learning more about it?
Task: How would you go about finding more about the object using the mobile device?
Task: Now that you've found the object and have read a bit more about it, you want to mark it somehow so you can come back to it in the, maybe at home. How would you do this?
Task: The object reminds you of something, and you decide to share a note about it for other visitors or potential visitors to read. How would you do this?
Task: You're really interested in this object, and would like to see other objects related to it. How do you go about doing this?
Task: Is there anything you can listen to or watch about this artifact? How would you go about doing that?
Task: Is there more than one image you can look at on this artifact? How would you go about doing?
Task: Suppose you the image is too small. How would you go about seeing this artifact, but bigger?
Task: This object is really exciting, and you want to somehow share the experience with your friends. What do you do?
Post-visit scenario
Task: How would you go about finding the objects you collected?
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Exit questionnaire
How was your overall experience using this application?
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What would *you* use this application for? Choose as many as are appropriate.
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What sorts of features or functionality would you have liked to see in a mobile app like this? (e.g., what's missing?)
What would you have changed in this app? (e.g., what can be improved? What would make it more fun or engaging?)
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How useful do you think it is to "collect" artifacts, objects, and paintings?
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How useful do you think it is to see artifacts, objects, and paintings other people "collected"?
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How useful do you think it is to tag artifacts, objects, and paintings?
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How useful do you think it is to see the tags of artifacts, objects, and paintings?
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How useful do you think it is to comment on exhibits?
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How useful do you think it is to read comments other visitors left for exhibits?
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How useful do you think it is to comment on artifacts, objects, and paintings?
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How useful do you think it is to read comments other visitors left for artifacts, objects, and paintings?
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