WorkInCulture (WIC) Web Platform Design Framework

The Project

Funder: Ontario Trillium Foundation

Project Website: https://workinculture.ca/

Duration: June 8, 2022 to April 30, 2023

Goals

Collaboratively design a new version of the WorkInCulture job board and web site with a community-led co-design approach so it can be implemented by the system builder.

Co-Design

Who should be involved? Who are the people who will be impacted by the design of the job board and the website?

WIC community of jobseekers
People who want to, but never used WIC’s job board
Employers - those who post jobs to the board
Administrators - those who are responsible for maintaining the website and content
WIC funders
System builder - Surface Impression

Also see: WIC Co-design Planning

Tasks

identify needs and priorities for the new site, and to examine supports that may enable greater impact and benefit for marginalized groups, including the gathering of metrics and data that will support more inclusive hiring practices.
Lead two co-design workshops to engage the community in helping to design and refine the website and the job board
Synthesize and summarize the results of the co-design workshops
Design user flows, user interface wireframes, and other specifications useful for the development of the site
Create visual and/or interactive mock-ups of the user interface
Solicit feedback on the designs and platform through participatory design ‘crits’ and feedback sessions

Deliverables

The IDRC at OCAD U will provide WorkInCulture with:

A synthesis of the results from the co-design workshops after the completion of codesign.
Medium-fidelity user interface mock-ups that a web development firm can use to implement the final design.

Documents and Resources

WorkIn Culture Job Board
Design framework for another project - Bodies in Translation
2018 surveys from WIC
- Located on nextcloud > IDRC-Design > Projects > WorkIn Culture > WIC Job Board Survey 2018
Meeting notes
Subaward document between IDRC and OTF - Includes Appendix B.
- Located on nextcloud > IDRC-Design > Projects > WorkIn Culture
Surface Impressions Quote - they are building the website
- Located on nextcloud > IDRC-Design > Projects > WorkIn Culture

IDRC will use the following existing infrastructure for their ongoing work and digital asset storage:

Fluid Wiki for public information
IDRC Nextcloud for working docs and reports
OCADU OneDrive / SharePoint for sensitive information
Figma for mockups

Timeline

January

Task

Who

Status

Notes

Share synthesis report

IDRC

Mid-January

Should have all major components present:

Findings from co-design - Needs, ideas, aspirational goals
Priority features including mockups / design guidance
Guidance on inclusion and web accessibility
Guidance on future direction and opportunities
continue to refine over time

Check-in with advisory panel

IDRC, WIC, SI

Share progress and get panel feedback.

December

Task	Who	Status	Notes
Report job poster interview findings	WIC
Refine mockups and userflows for feature set based on Job Poster feedback	IDRC
Refine and firm up details on priority features	WIC, SI, IDRC
Continue development on website	SI

November

Task	Who	Status	Notes
Share initial findings from workshops	IDRC	DONE	Early November
Synthesize findings and create feature list	IDRC	DONE	Early-mid November
Scope and prioritize website feature set	WIC, SI, IDRC	DONE	Mid November
Build back-end functionality	SI		Mid-late November
Finalize job poster interview questions based on feature set	WIC, IDRC		Mid November
Job poster interviews	WIC		Late November
Refine mockups and userflows for feature set	IDRC		Late November

October

Task	Who	Status	Notes
Co-design session 1	IDRC	DONE
Co-design session 2		DONE

September

Task	Who	Status	Notes
Actively recruit for co-design	IDRC, WIC	DONE	Send invitations with registration form links
Select participants for Co-design by Sep 19		DONE
(Cont'd) Discovery conversations with WIC staff		DONE
Discovery conversations with job posters			Objective: 4 to 8 interviews

August

Task	Who	Status	Notes
Plan co-design workshops	IDRC	DONE
Prepare for co-design recruitment	IDRC, WIC	DONE	Identify people and orgs to contact. Prepare email templates, registration form, CLA, media release, consent forms
Send out call for interest	IDRC, WIC	DONE
Receive ethics clearance	IDRC	DONE
Discovery conversations with WIC staff		DONE	Questions to answer: What went well? What didn't go well? What causes difficulty or friction? How would you do it differently? If you could do it better, what would it be like?

July

Task	Who	Status	Notes
Revise / Finalize REB	IDRC	DONE
Begin planning co-design session 1	IDRC, WIC	DONE	See: WIC Co-design Planning
Begin REB approval process	IDRC	DONE
Draft Survey for job seekers	IDRC, WIC	NOT DOING	Instead of survey, focus on co-design. See survey planning wiki page. Draft / prototype survey created in Google Forms.

June 2022

Task	Who	Status	Notes
Formulate draft timeline	IDRC	DONE
Decide on project coordination	IDRC, SI, WIC	DONE	Meetings every 2 weeks or as needed
Draft REB application	IDRC	DONE	Draft is complete. Awaiting review before submission.
Finalize timeline	IDRC, SI, WIC	DONE	Done for now