Content

Notes

include something like "Problems to Think About" prompts to communicate an open-endedness to the guidelines and to encourage contributions
what other ways can we communicate that the guidelines are not the "final word" / are ever-evolving ?
- include concrete ways that users can contribute to the guidelines themselves ?
- acknowledging the limitations of open-source / co-design / user-centered design in terms of users contributing fully to the design process - what is our vision of the future ?
include an introductory card (or could be in "packaging" of the cards or other)
how to get feedback on how people are using the cards / testimonies

(include brief exercises)

disability as mismatch (provide examples of mismatch?)
one-size-fits-one - personalizable/configurable/flexible - a common and integrated specialization (vs. typical specialization)
- facilitate user autonomy and self-awareness
- integrated solutions (vs. segregated and/or universal)
openness/transparency
diversity + commonality - a community of users who share, re-purpose, personalize, refine
design team diversity
broad impact (design for margins and everyone benefits)
extensibility (robustness)
user-continued design / adaptability
inclusivity in all aspects of what we do (practices and products)
- "beyond accessibility" ?

collaboration (tools: community meetings, pairing, design & dev crits)
working openly (tools: wiki, listserv, channel, community meetings)
de-prioritizing the visual / considering multiple modes from the ground up (tools: personas, mindmaps, community crits with diverse group)
user-centered design / participatory design (tools: personas, user testing, ux walkthroughs, user states and contexts)
co-design (stakeholder involvement in design process) (tools: accessible sketching tools? open design meetings, listserv)
using standard design tools in an inclusive way

where appropriate include a "try it" exercise
in other cases, provide guidance in how to set something up e.g. a listserv or channel room? tips on writing a user testing protocol, other ?
how to contribute - to guidelines or otherwise?

Tools:

user state and contexts (try it - build a US&C map for self, for someone you know)
ux walkthroughs (try it...)
personas (try it - interview 2 friends and create a persona)
mindmaps (try it - map out the flows of a daily interaction e.g. ATM)
user testing (tips)
pref editor tools (try it!)
community design crits (tips)
wiki (try it - contribute something?)
listserv (tips)
channel (tips)
pairing (try it )
online repositories (for design?)

- detailed technical methods - refer to ILDH ?

design focused on/starting from an alternate mode (e.g. design a purely audio/screenreader experience of an interface, then add visuals)
an "acquiring self-knowledge" exercise? - what are my needs? include idea of needs changing over time / rediscovery of needs/prefs.
matching needs/prefs to features/content
putting it all together: create persona, use-case, US&C map etc
authoring metadata?

personalisation / configurability - why it's important, how to build it in
flexibility / content malleability - how to build flexible tools and content
concept of mismatch (matching exercises? needs < – > features, users < – > users)
personas - how to make them, how to use them
designing for the "margin" and why it results in better usability for everyone (benefits everyone)
authoring - "from the ground up" approach - why it's important and how to do it
- also include fixes for existing content?
user testing
co-design - why and how
collaboration - why and how
lots of examples
Fluid user experience walkthrough? (from the Fluid Design Handbook)
Techniques from the Inclusive Learning Design Handbook
concrete exercises (e.g. build a webpage, fix a webpage, build a persona)
the three dimensions of inclusive design
factors affecting user interaction (relates to user states and contexts)
- environment
- OS/app variability
- unique personal needs
- learning styles
Principles & Practices, Tools & Techniques + Exercises

Values (?) / Qualities / Concepts?

disability as mismatch vs. medical model
personalisable/one-size-fits-one
configurable (more technical?)
flexibility
open (open source, open design process)
collaborative
co-design (collaborative, responsive, iterative, diverse and broad)
self-determination
self-knowledge
iterative self-awareness (learning to learn)
diversity and commonality - re-using and re-purposing - learning from others but also personalising
evolution/refinement by community (not a formal review body)
integrated (vs. segregated) solutions
diversity (of design teams) - "nothing about us without us"
broad impact
configurability (a "common and integrated specialization") vs. specialized,segregated design (universal design)
extensibility
resiliency

Techniques (ILDH)

Examples

Exercises

find and discuss a digital mismatch that you or someone you know has experienced
apply metadata tags to content that would help someone find a resource they need
authoring game?
build a persona
matching game (needs/features)? consider ways of finding content to match your needs
build a simple webpage
fix a webpage (e.g. add keyboard control)
Design Exercise: putting it all together
- Describe an edge case story
- Describe a Use Case scenario (consider contexts)
- create a user states and contexts map
- Create a Mindmap (structure, flow)
- Solve for mismatch (design solution)

Test Your Knowledge ?

configurable/personalisable cards (how to do this with printed cards? different versions?)
author-your-own (exercise?)
mix-and-match cards
small, concise, engaging, easy to use quick-reference
cards embody inclusive design - e.g. matching games or exercises - match people+context+goal with features - problem solve where features not available...