Pager User Testing - Round 2 Protocol
Reference: User Testing Protocol
Supporting Material:
Greeting script
User Testing Demographic Questionnaire
Scenarios
Instructor
What courses are you teaching currently?
You have put in your [fluid:course name] students' midterm grades in the gradebook in Sakai. You just found a mistake in a student's midterm mark and wanted to correct it on the Sakai gradebook.
Tasks
Task |
Description |
|---|---|
Task 1 |
Here's the gradebook. (Let them observe and think outloud. Have them modify page if the'd like.) |
Task 2 |
Find Maurice Halderon. (Navigate to page with Maurice on it.) Correct Maurice's grade to 85. |
Task 3 |
Go back to the first page. |
Student
Are you taking any courses where you are working with a group of classmates?
You are taking [fluid:course name] and you're assigned to a group. You want to find your groupmates' contact informations from the student roaster. You log into Sakai and find the student roster for [fluid:course name].
Tasks
Task |
Description |
|---|---|
Task 1 |
Here's the roster. You are looking for [fluid:4 student names]. |
Task 2 |
Go back to the first page. |
Notes for Test Coordinator
Offering help during the test
Don't offer help; let the user attempt to perform the task themselves. If they ask for help reply with:
- "What do you think you/that would do?"
- "What do you think that means (e.g. the red bars)?"
You want to observe whether users are able to:
- understand how the pager operates
- navigate to the desired page
Post-test Questionnaire
Note: Have participants fill out this questionnaire on paper.
Post-test Questions
Note: Ask these questions verbally after the participant has filled out the questionnaire
- How often do you change the page size?
- Do you generally prefer a long page or a short page?
- Does it depend on the context?
- Which are you more inclined to use when navigating through the list?
- The page links or the next/previous buttons?