Introduction

These guidelines are available to view online, and also available as a Word DOCX document or as an Acrobat PDF file.

1 Healthcare recipients

These guidelines deal with factors that are under the recipient of care's influence or control. These guidelines document suggestions, ideas, and approaches those recipients of care can undertake to reduce barriers to accessing virtual healthcare.

2 Healthcare providers

These guidelines deal with factors that are under the practitioner's influence or control. These guidelines document suggestions, ideas, and approaches practitioners can undertake to reduce barriers to accessing virtual healthcare in their services.

3 Healthcare technology

These guidelines deal with factors that relate to technology that enables virtual healthcare interactions.

4 Healthcare systems

These guidelines deal with factors that relate to accessing and interacting with virtual healthcare systems.

5 Healthcare empowerment

These guidelines deal with factors related to encouraging and empowering recipients of care to be active participants and advocates in their healthcare.