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About the SME and clients

  • Occupational therapist for Vision Technology Services at OCAD U
  • Sees clients on a regular basis (4/week)
  • Client demographic:
    • More adults than children, with most adults being 50+
    • Roughly equal split gender-wise
    • Half are on government ODSP (Ontario Disability Support Program)
    • Occupationally:
      • Some have small part-time jobs (e.g., at a store)
      • Those who do not receive ODSP support are working if within working age, mostly in a professional setting (office work, teachers, etc.) that depends on computers
    • Technical ability:
      • Most clients depend on the use of the computer
      • Computer savvy depends largely on age
      • Older clients less likely to be computer savvy (though some are)
      • Most are familiar with basic operation of email, internet browsing, etc.
      • SomeĀ 
      • Most clients have used a computer in the past, though some have little or
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