Background
The Floel Floe metadata tools are based on the AccessForAll approach, which emphasizes personalization by providing support for systems of transformable, flexible resources that each meet different user needs (Neville and Treviranus 215). Floe has developed automated and author-refinable metadata authoring tools (covered in D202.2) that can assist content authors in the creation of metadata to support personalization. This metadata will be useful to matchmaking systems and search engines in order to help them deliver the appropriate content for a given individual, tailored to their needs and preferences. In order to help improve the quality and appropriateness of the matching process—and to provide users with the ability to provide feedback to content authors and to request alternative content—feedback tools are required. Such feedback can also help spur content improvement and the creation of more diverse alternatives based on user demand. In some cases, for example, content authors may not be aware of how suitable their resources are for users with different needs, or alternative formats may not be available. The best judge of whether or not a resource actually meets the needs it claims to meet is the user who has those needs.
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