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If we could look backward from a successful large-scale implementation several years from now, we may be able to see 3 pathways by which a larger mass of users will would have been able to enter the preferences environment; each path will have implications for our design.
Extensions of 'Clinical' Practice
xxxRather than expect the professionals closest to 'our' accessibility preferences domain to adopt an externally created tool, we should adapt our design to their currently popular tools and practices. These vary widely by domain; audiologists have very different tests, tools, and professional norms than special educators or occupational therapists, so our tools will have to be dimensionally flexible.
- Evaluation tools and protocols
- Outreach to practitioners
- Importing data from clinical tests
Extensions of Mainstream Technologies
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Most people with disabilities do not have any connection to professionals such as special educators, therapists, or AT practitioners who might be concerned with their performance and convenience. But they encounter situations every day where they interact with technologies or with people who might be interested in their technological performance. These encounters can be engineered into an 'intake' experience, although obviously there are issues of privacy and annoyance if the bounds are overstepped.
- Motor vehicle bureaus
- Family and social network interactions (informal and formal, such as large-scale family reunions)
- Home technology installations
- Voter registration
- Point-of-sale terminals
- Wireless and other electronics/ICT retail stores
- ATMs and online banking