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DVCS account are slow to sync

Description

DVCS accounts in Jira are very slow to sync (and PRs are going unnoticed).

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Giovanni Tirloni February 19, 2018 at 3:03 PM

It seems all PRs synced. I cannot see any errors related to GitHub since the JIRA instance was restarted a few days ago.

Giovanni Tirloni February 9, 2018 at 11:01 AM

After stopping GitHub polling, it seems we're not rate limited anymore. is showing the merged PR now.

could you confirm everything is okay? It seems it might take up to 60min to get a PR reflected in JIRA (if we're not rate limited).

I also updated JIRA to version 7.7.1 and it might help with that (as there are some fixes for DVCS in it).

Giovanni Tirloni February 8, 2018 at 2:33 PM

https://confluence.atlassian.com/jirakb/dvcs-github-sync-failed-779160781.html

I've added the dark feature "dvcs.connector.pr-synchronization.disabled" and will remove it tomorrow. The rate limits should be okay by then.

Giovanni Tirloni February 8, 2018 at 2:29 PM
Edited

https://developer.github.com/apps/building-github-apps/rate-limits-for-github-apps/

GitHub Apps use the installation's minimum rate limit of 5,000 requests per hour. Organization installations with more than 20 users receive another 50 requests per hour for each user. Installations that have more than 20 repositories receive another 50 requests per hour for each repository.

Giovanni Tirloni February 8, 2018 at 2:29 PM

We are being rate-limited by GitHub

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Created February 8, 2018 at 2:26 PM
Updated February 19, 2018 at 3:03 PM
Resolved February 19, 2018 at 3:03 PM