Mapping scenario (adult visitor at art gallery)

VICTOR is an adult visiting an art museum. As VICTOR arrives at the museum and purchases his ticket, he is given an iPhone for loan during his visit. He is informed that the museum application on the iPhone offers a way for VICTOR to orient himself to the exhibitions, find objects, learn more about particular objects, see what objects are popular, and read and hear notes left by other visitors at objects.

Passing the information desk, and ready to head into an exhibition, the VICTOR runs the iPhone application and notes the two screen modes: "Artifacts" and "Maps". He presses "Artifact" first, only to find that it asks him to enter a four-digit code found on an object. He keeps this in mind, and presses "Back" to return to the home screen.

Next, VICTOR presses "Maps", and sees the museum floor plan with the various exhibition areas highlighted. Clicking on an exhibition area, VICTOR is given a short narrative introducing him to the exhibit. The device then gives VICTOR a map of the exhibition floor plan, with the varying themes delineated by colour.

VICTOR notes that the map is populated with pins and dots of varying colour and shape, and with a bit of trial and error, realizes that each pin represents additional content and media at objects. At the bottom of the map are various toggles for the pin filters. They include: audio media (denoted by speaker icons), video media (denoted by camera icons), footprints (denoted by footprint icons), etc. [Another option allows VICTOR to add a footprint.] A toggle for dots, representing popular visitor favourites, is also present.

The favourites dots show the top pieces in the exhibit, indicating to VICTOR what some of the "must sees" in the exhibition are.

While walking through the exhibition space, VICTOR occasionally refers to his device for orientation and to see whether there are pins (i.e., additional content) in his vicinity. Pulling his fingers apart on the screen, he zooms into the area he's in, clicks on one of the footprints, and reads the text or listens to the audio clip left by another visitor. The footprints are colour-coded to indicate footprints left by different kinds of visitors; in particular: expert footprints (curators, scholars, artists), famous people footprints (celebrities, etc.), friends, and other visitors.

[On occasion, VICTOR switches to "Artifacts" mode to enter a code at an object. Doing so allows VICTOR to learn more about the object, find related objects (including a "Visitors who enjoyed this object also enjoyed..."), and add the object to his personal favourites list).]