User Experience Frankenstein

Users think of Portals as one big product

Problem with existing products:

• Products developed as individual portlets/tools

• Many distinct users create content for there apps = inconsistent viewing experience

• Integrating existing solution makes sense for efficiency but how does that effect the UX -- suddenly we have less control around the UX

Results to UX:

• Workflow across tools/portlets is clunky at best; typically no possible

• User has an inconsistent experience across the tools and portlets

Potential Solutions:

• Components

• Right API's - figuring out what these are is big!

• Design patterns

• Style guides

• Dashboard/synoptic views