Mobile user testing, Draft 8, User 1 McCord (November 30, 2009)

Demographic info

Pre-visit scenario

Task: Deciding whether or not to go to the museum that week
- Looks at news (reads new exhibit news item)
 - Looks at current exhibits
 - Explores the interface, looks at my collection

Task: What do you do to learn about the exhibitions that are on right now?
- Goes to Home page, Exhibitions, current exhibits

Task: Find out more about an exhibition you're interested in
- From Exhibitions, goes to Simply Montreal, explores all sections of interface

Task: How much will it cost you to see the exhibition?
- Exhibit page > About > Fees

Task: What sorts of artifacts, objects, or works are in that exhibition?
- Exhibit page > Catalogue > Sections

Task: Suppose you find a few artifacts that are really interesting that you want to make sure you see when you get there. How would you remember to do this?
- Exhibit page > Catalogue > Sections > Artifact page : Collect (Expects to later find the artifacts she selected under My Collection)

Task: Can you find out what others thought about the exhibition?
- Exhibit page : Guest book

Task:  What events are coming up related to that exhibition?
- Home page > news

Task: How do you find out more about the museum? e.g., where it is, and what time it opens and closes, and how much it costs.
- Home page > Visitor information

In-museum scenario

Task: Suppose you want to see whether there are any events happening today. How do you go about doing this?
- Home page > News

Task: How do you go about finding the artifacts you bookmarked from your pre-visit?
- Home page > My Collection

Task: You are walking through one of the exhibitions, and find a particularly interesting object that captures your attention. Intrigued by the object, how do you go about learning more about it?
- Home page > Enter object code

Task: Now that you've found the object and have read a bit more about it, you want to mark it somehow so you can come back to it in the, maybe at home. How would you do this?
- Artifact page -> Collect
- Tries tags : "Tags maybe? What the difference between tags and comments?"

Task: The object reminds you of something, and you decide to share a note about it for other visitors or potential visitors to read. How would you do this?
- Artifact page > Comment ("What's with the yellow ME?)

Task: You're really interested in this object, and would like to see other objects related to it. How do you go about doing this?
- Artifact page > Related artifacts

Task: Is there anything you can listen to or watch about this artifact? How would you go about doing that?

Task: Is there more than one image you can look at on this artifact? How would you go about doing?
- Artifact page : left and right arrows (Only user1 got these right)

Task: Suppose you the image is too small. How would you go about seeing this artifact, but bigger?
- Artifact page : Does the iPhone two finger zoom gesture. Looks for a magnifying glass icon.

Task: This object is really exciting, and you want to somehow share the experience with your friends. What do you do?
- Artifact page : send

Post-visit scenario

Task: How would you go about finding the objects you collected?
- Home page > My Collection

Exit questionnaire

How was your overall experience using this application?

• Very Pleasant

What would *you* use this application for? Choose as many as are appropriate.

• Plan a Visit
• Entertainement

What sorts of features or functionality would you have liked to see in a mobile app like this? (e.g., what's missing?)

- Be able to reaccess the collected artifacts in My Collection

What would you have changed in this app? (e.g., what can be improved? What would make it more fun or engaging?)

- Sound / Music

How useful do you think it is to "collect" artifacts, objects, and paintings?

• Useful

How useful do you think it is to see artifacts, objects, and paintings other people "collected"?

• Not Very Useful

How useful do you think it is to tag artifacts, objects, and paintings?

• Not Useful

How useful do you think it is to see the tags of artifacts, objects, and paintings?

• Not Useful

How useful do you think it is to comment on exhibits?

• Useful

How useful do you think it is to read comments other visitors left for exhibits?

• Useful

How useful do you think it is to comment on artifacts, objects, and paintings?

• Useful

How useful do you think it is to read comments other visitors left for artifacts, objects, and paintings?

• Useful