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Design Meeting - May 7, 2009

Design Meeting - May 7, 2009

May 07, 2009

Prior Art

  • Background research: what worked and what didn't work

  • Grabbing at heuristics, design considerations from:

    • Academic literature/papers

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    • Looking at existing museum content

      • Existing research done at individual museums

      • External museum content

Defining our Users

  • Curators & exhibitions designers

  • Museum visitors: Students, Families, Adults (What are the primary motivations behind museum visits, and how will that affect design? Exploration, education/learning, dates (couples), entertainment/amusement/play, special interest?)

  • Museum non-visitors: find out why they don't go, and what might motivate them to go

  • Educators/teachers who use the museum as part of their teaching/curriculum

User Research

  • Interviews and Contextual Inquiries with Partner Museums on an on-going/iterative basis

    • Visit partner museums: McCord in May, DIA in July-ish, MMI in fall

    • Develop scenarios with local data, check scenarios against core partners (MMI, DIA, McCord, etc.)

  • Ethnography with Local Museums

    • Doing on-going ethnographic research with a local museum (in Toronto, Barcelona, and Vancouver) on a weekly basis

  • Survey with museum goers

    • Surveys: create our own, and see what museums have done already

    • Survey design: reaching broad visitor demographic. Online and on paper.

    • Qualitative research first, to help define the surveys (quantitative research)

  • On-going design team meeting

    • Find a time for our team members in Barcelona, Toronto, Vancouver to meet regularly (weekly or more) to meet and discuss

    • Document meetings well for ourselves and community

Figuring out the Deliverables from User Research

  • Personas: helpful but time-consuming

  • Use scenarios that morph into prototypes