Iterate on problem statement

X

Create vision document outlining goals & scope of project - most of this exists within the project pages here

X

Identify user groups to research, see matrix

X

Recruit project team

• Train project team members not familiar with contextual inquiry
• Identify target institutions based on user matrix, time & resource constraints
• Reach out to community to find volunteers to participate

X

Create project communications plan (informal)

Create Contextual Inquiry Training Plan and Document

X

Iterate on Contextual Inquiry Guides (2 hours)

Review existing knowledge / information

• Check out Jackie Mai's Stanford Syllabus research (ask for access)
• Check out Daphne & Mark's work on Course Management (sakai wiki)
• Check out research done by Resources group (Kathy & Hattie)
• Fluid Walkthrough results
• File Management & Navigation Problem Space work for Fluid
• Others?

Some analysis of existing sites

Competitive analysis

• Other CMS, CLE's
• Current Sakai Sites

Contextual Inquiry (5 hours each)

• Recruit & schedule users
• Complete CI
• Reflect, process & digitize notes

Build User Profiles

Persona Pattern Exercise (2 days for everyone  that did contextual inquiry)

Identify Personas

Persona Creation

• 1st Iteration (20 personas)
• 2nd Iteration (Only primary & secondary ~10)

Persona Map (bullseye) Activity (1 Day)

Pick primary & secondary personas

Affinity Diagramming

Create activity diagrams for complex user activities (how they currently get work done)

High level User Scenarios for each primary persona (frequent patterns of use)

Use Case Matrix (comprehensive set of use cases mapped to persnas

Mental Model Brainstorm

Create detailed keypath scenarios (future use of the system)

Identify functional  & data Elements

Component Identification

Create requirements list for components

Design framework for Sakai UI navigation of the future

• UI organized around activities
• Home = quick glance, what's new
• Site setup checklist for collaborating with instructors and TAs

Design Framework for File Management activities

•  Resources as file manager
• Files available from everywhere
• Work with files in context
• Social sharing of files - tagging, rating, context, etc.

Create other relevant designs for file management and navigation problem space.

Review blue sky ideas with community

Flesh out component designs above based on priority

Implement designs above