User 2
Demographic info
Gender |
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Age |
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Occupation |
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Comfort level with technology |
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Museum experience - frequency of visits |
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Has used a museum mobile app? |
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If yes, which museum? How was your experience? |
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Owns an internet-enabled mobile device? |
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Mobile device - frequency of use (all purposes) |
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Mobile device - frequency of use (internet app) |
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Pre-visit scenario
Task: Deciding whether or not to go to the museum that week
Task: What do you do to learn about the exhibitions that are on right now?
Task: Find out more about an exhibition you're interested in
Task: How much will it cost you to see the exhibition?
Task: What sorts of artifacts, objects, or works are in that exhibition?
Task: Suppose you find a few artifacts that are really interesting that you want to make sure you see when you get there. How would you remember to do this?
Task: Can you find out what others thought about the exhibition?
Task: What events are coming up related to that exhibition?
Task: How do you find out more about the museum? e.g., where it is, and what time it opens and closes, and how much it costs.
In-museum scenario
Task: Suppose you want to see whether there are any events happening today. How do you go about doing this?
Task: How do you go about finding the artifacts you bookmarked from your pre-visit?
Task: You are walking through one of the exhibitions, and find a particularly interesting object that captures your attention. Intrigued by the object, how do you go about learning more about it?
Task: How would you go about finding more about the object using the mobile device?
Task: Now that you've found the object and have read a bit more about it, you want to mark it somehow so you can come back to it in the, maybe at home. How would you do this?
Task: The object reminds you of something, and you decide to share a note about it for other visitors or potential visitors to read. How would you do this?
Task: You're really interested in this object, and would like to see other objects related to it. How do you go about doing this?
Task: Is there anything you can listen to or watch about this artifact? How would you go about doing that?
Task: Is there more than one image you can look at on this artifact? How would you go about doing?
Task: Suppose you the image is too small. How would you go about seeing this artifact, but bigger?
Task: This object is really exciting, and you want to somehow share the experience with your friends. What do you do?
Post-visit scenario
Task: How would you go about finding the objects you collected?
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Exit questionnaire
How was your overall experience using this application?
What would *you* use this application for? Choose as many as are appropriate.
What sorts of features or functionality would you have liked to see in a mobile app like this? (e.g., what's missing?)
What would you have changed in this app? (e.g., what can be improved? What would make it more fun or engaging?)
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How useful do you think it is to "collect" artifacts, objects, and paintings?
How useful do you think it is to see artifacts, objects, and paintings other people "collected"?
How useful do you think it is to tag artifacts, objects, and paintings?
How useful do you think it is to see the tags of artifacts, objects, and paintings?
How useful do you think it is to comment on exhibits?
How useful do you think it is to read comments other visitors left for exhibits?
How useful do you think it is to comment on artifacts, objects, and paintings?
How useful do you think it is to read comments other visitors left for artifacts, objects, and paintings?