(Floe) UI Options interview + contextual inquiry, Barcelona, Participant 3

Demographics, context, icebreakers

Uses the computer at home daily for about 3 hours.
Uses the computer to read the newspaper, communicate with family, search information about cities, watch TV programs and online banking.
She feels comfortable with all the software she uses.
Reads e-books at the tablet, using iBooks. Likes reading on the tablet screen. Has enlarged the original type size because it was too small.
Favorite websites: El País (spanish newspaper), Facebook, Google searcher.
Says that sometimes has problems to understand overly technical language or abbreviations (refers mainly to options labels)

At a first glance, she says "I should read it several times to understand". Says the language is too technical. The language should be simpler.
Says she can read the text now, but in a while it would be annoying. I'd use the zoom in to enlarge the text.
If I had to read the whole article, I'd print it. If I must read it on screen, I prefer the tablet rather than the computer.

She selects El País, a spanish newspaper.

She doesn't have any preference between the paper or the online version.
She prefers reading the newspaper on the computer, because with a touch screen (tablet) she sometimes taps accidentally in the wrong option and enters in an unexpected page.

She selects Facebook as the favorite site.