Labour Platform Tools Horizon Scan
Tools
Scheduling and Appointment Booking
- Request appt. at location or time (ref: Coop Kit Features spreadsheet)
- Accept an appointment (ref: Coop Kit Features spreadsheet)
- Reschedule, find alternative provider (ref: Coop Kit Features spreadsheet)
Invoicing / payment processing
Expense Tracking
Communication
- Polis - tool for organisational communicationÂ
- Dashboard
- Member management, worker registration (ref: Coop Kit Features spreadsheet)
Needs
- Knowledge sharing - i.e. operations and communication (ref: PCC Potluck Co-design recap - Idea 1)
- Technical Knowledge sharing
- esp. communication tools. (ref: PCC Potluck Co-design recap - Idea 2)
- Assessing and choosing technical tools, partners, and services (ref: PCC Potluck Co-design recap - Idea 5)
- Financing co-ops (ref: PCC Potluck Co-design recap - Idea 4)
- Governance:
- Building capacity and encourage involvement - activities, playbook, gamification (ref: PCC Potluck Co-design recap - Idea 6)
- Open forums (ref: Coop Kit Features spreadsheet)
- Decision making, voting tool (ref: Coop Kit Features spreadsheet)
Other Needs
- Marketing (ref: PCC Potluck Co-design recap - Idea 5)
- GPS tracking of workers (ref: Coop Kit Features spreadsheet)
- Panic button (ref: Coop Kit Features spreadsheet)
Service - Client Matching
Scheduling and Appointment Booking
Desired features and functionality
- Online booking and cancellations
- Invoicing / payments
- Client / Provider communication
- Calendar syncing
List and analysis of Appointment Scheduling and Appointment Tools
Customer Engagement / Matching
Tool providers: