Meeting with Cataki August 8, 2019
Following up from last time - last time we said we’d do some co-design sessions, we sent you some material - thoughts?
Henrique - time is sensitive, we really need to do it now
We’re working on the next version
Some new features - possibility of payment for waste collectors through digital banking
Main issue - we need to talk to the waste collectors, they’re so used to getting money in their hands
Co-design group regarding the waste collectors, its mandatory to make it happen as soon as possible - crucial part of the app, we’re already designing and working on
We have a completely new version of the app to talk to the users to make sure they have a better user experience
We are ready to make it happen
Henrique’s update
Making a lot of partnerships with Coca Cola, Nestea
We have also been focusing on the big generators - condo, bars and restaurants, and other major companies that are not our usual user - but can represent a good source of material, new way of generating revenue
We’ve won the Shiva’s grant - great income for us, use that to get a new version of the app - better UX, including digital payment (ASAP!), and restorability of the material (?) - need data of the material
New version is hoping on these 2 things - making sure we can allow payment, restorability of the material
We also need to make sure the waste collectors are very well trained in order to start collecting on companies, bars, restaurants - we need to make sure we find ways of training them and making them able to work with companies, in places that are different than sao paolo - we need to find ways of long distance training, through videos, things like that
Have catadores work on a more professional basis to get into bigger projects and make more money
That’s why the co-design process is so important - talking to the catadores, and the users
Technical support of getting this long distance training going
Getting support on the best way of method of digital payment - so many options for digital payment - we are lost in so many options
I hear in SA, apps allow payments without banks - we’re trying to do research into these
Dana - you know the catadores, what co-design looks like. What we need to understand is… you have the app, you are in the process of updating the app?
Yes, a big update - we’re going to introduce very heavy stuff and very new features - ex. We need to know the weight of the material is being dealt or sold thru the app - info the industry needs about the app - dont have it today, must have in the next version
In Brazil, if you don’t give some kind of incentive in their homes - they don’t do the separation of the material - they’re lazy, we don’t have enough laws to make them do it, we don’t have the culture of separating material
Maybe discount or stars to those who separate materials
Dana - the co-design we would do would fit into the new design, the update? Yes
Digital payment
Need to figure out partner, there’s so many options
More open ended, exploring what features and functionalities catadores will want in the system
Data gathering / materials tracking
Helps establish Cataki in the market, this is what the partners need
Who will be using this most? Who are the users?
We need this information, basically
We’ve been discussing with companies, they need to understand the answers to the material waste they haven’t been able to get back - reverse logistics
They need to get back as much as they can of the material they put on the market
Talking to the waste collectors in Brazil, an important route to get this back
If they’re going to invest in us, they need to get back material
Right now catadores take everything to the junkyard
How much tonnes of materials they got back - especially plastic bottles - bottles also need to go back to be recycled
Waste collector gets paid based on what he brings back
IF we make them sort the material, it might slow them down - where it might make sense is when they sell the material in the junkyards
Collection centre already does separation of material
But that information is lost
Collection centre - we have close connections with them
We tried to get cooperativas to be a part of autonomous collectors
Group association of cataki
We try to get them to receive material from the autonomous collectors
They function as a buyer of the material as well
They are the other source where the catadores to sell the material
Might need 2 different sessions for these 2 different pieces
Catadores and what they want
Or together?
Henrique discuss this with Luis and Mundano
But we think - we need to have a group of waste collectors, able to have them feel free to discuss issues with buyers
But at another point, we need to get them together
We need some time alone with the collectors
Training
How much of this is already designed? Who’s designing and developing it?
Not designed yet
There’s a few ways we can do it - sessions in different locations, etc. Do you think its possible to do it in a few different locations?
Yes, exactly, I discussed that a lot with Mundano and Luis
Renato - focus on technology and making sure the app runs ok
It’s best for us to have the collectors here in our office, but also have an open platform for catadores all over brazil to join it - the right amount of people in the session, working on the co-design process
We found someone who does the co-design process and is used to doing it - partner of ours
Might be from google?
We’ve been working on the process, now we’re ready to set a date and do it
Old and new users who can make a good panel
Input from co-design will help Renato make decisions and build tech
We need to get Cataki to the place where we can deliver on data and expectations
Need to assure our place in the market
Timing
What’s the timing for updating the app?
We want to update it in different stages
We want to have the first part of the new version in 30-40 days
Then another 30 days, we’ll have the 2nd part
We’ll have it completely done in a 3-month period
But the first good change, the first real change, we pretend to have in 30-40 days
Which should include… new designs
They have in house designers and developers
Might also deal with outside resources for technology
But the vision is - sooner or later, we’ll have to have in house developers and designers
Prioritization - what do you want to do first?
To see our app more holistically, I can send you a doc of what functionalities we want to have in a few months
We did prioritize - first version, etc
Henrique can share that with us
Henrique can do this today
Dana - when you do have someone identified who is identified to facilitate, connect us
Actionables
Henrique to send prioritization sheet
Henrique to connect us with facilitator
Henrique to look over the co-design activities, give us feedback on what works or doesn’t specifically to your context
Timing - week after next (week of the 19th) - it would be great to have it in August