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Meeting with Cataki August 8, 2019
Meeting with Cataki August 8, 2019
- Following up from last time - last time we said we’d do some co-design sessions, we sent you some material - thoughts?
- Henrique - time is sensitive, we really need to do it now
- We’re working on the next version
- Some new features - possibility of payment for waste collectors through digital banking
- Main issue - we need to talk to the waste collectors, they’re so used to getting money in their hands
- Co-design group regarding the waste collectors, its mandatory to make it happen as soon as possible - crucial part of the app, we’re already designing and working on
- We have a completely new version of the app to talk to the users to make sure they have a better user experience
- We are ready to make it happen
- Henrique’s update
- Making a lot of partnerships with Coca Cola, Nestea
- We have also been focusing on the big generators - condo, bars and restaurants, and other major companies that are not our usual user - but can represent a good source of material, new way of generating revenue
- We’ve won the Shiva’s grant - great income for us, use that to get a new version of the app - better UX, including digital payment (ASAP!), and restorability of the material (?) - need data of the material
- New version is hoping on these 2 things - making sure we can allow payment, restorability of the material
- We also need to make sure the waste collectors are very well trained in order to start collecting on companies, bars, restaurants - we need to make sure we find ways of training them and making them able to work with companies, in places that are different than sao paolo - we need to find ways of long distance training, through videos, things like that
- Have catadores work on a more professional basis to get into bigger projects and make more money
- That’s why the co-design process is so important - talking to the catadores, and the users
- Technical support of getting this long distance training going
- Getting support on the best way of method of digital payment - so many options for digital payment - we are lost in so many options
- I hear in SA, apps allow payments without banks - we’re trying to do research into these
- Dana - you know the catadores, what co-design looks like. What we need to understand is… you have the app, you are in the process of updating the app?
- Yes, a big update - we’re going to introduce very heavy stuff and very new features - ex. We need to know the weight of the material is being dealt or sold thru the app - info the industry needs about the app - dont have it today, must have in the next version
- In Brazil, if you don’t give some kind of incentive in their homes - they don’t do the separation of the material - they’re lazy, we don’t have enough laws to make them do it, we don’t have the culture of separating material
- Maybe discount or stars to those who separate materials
- Dana - the co-design we would do would fit into the new design, the update? Yes
- Digital payment
- Need to figure out partner, there’s so many options
- More open ended, exploring what features and functionalities catadores will want in the system
- Data gathering / materials tracking
- Helps establish Cataki in the market, this is what the partners need
- Who will be using this most? Who are the users?
- We need this information, basically
- We’ve been discussing with companies, they need to understand the answers to the material waste they haven’t been able to get back - reverse logistics
- They need to get back as much as they can of the material they put on the market
- Talking to the waste collectors in Brazil, an important route to get this back
- If they’re going to invest in us, they need to get back material
- Right now catadores take everything to the junkyard
- How much tonnes of materials they got back - especially plastic bottles - bottles also need to go back to be recycled
- Waste collector gets paid based on what he brings back
- IF we make them sort the material, it might slow them down - where it might make sense is when they sell the material in the junkyards
- Collection centre already does separation of material
- But that information is lost
- Collection centre - we have close connections with them
- We tried to get cooperativas to be a part of autonomous collectors
- Group association of cataki
- We try to get them to receive material from the autonomous collectors
- They function as a buyer of the material as well
- They are the other source where the catadores to sell the material
- Might need 2 different sessions for these 2 different pieces
- Catadores and what they want
- Or together?
- Henrique discuss this with Luis and Mundano
- But we think - we need to have a group of waste collectors, able to have them feel free to discuss issues with buyers
- But at another point, we need to get them together
- We need some time alone with the collectors
- Training
- How much of this is already designed? Who’s designing and developing it?
- Not designed yet
- There’s a few ways we can do it - sessions in different locations, etc. Do you think its possible to do it in a few different locations?
- Yes, exactly, I discussed that a lot with Mundano and Luis
- Renato - focus on technology and making sure the app runs ok
- It’s best for us to have the collectors here in our office, but also have an open platform for catadores all over brazil to join it - the right amount of people in the session, working on the co-design process
- We found someone who does the co-design process and is used to doing it - partner of ours
- Might be from google?
- We’ve been working on the process, now we’re ready to set a date and do it
- Old and new users who can make a good panel
- Input from co-design will help Renato make decisions and build tech
- We need to get Cataki to the place where we can deliver on data and expectations
- Need to assure our place in the market
- Timing
- What’s the timing for updating the app?
- We want to update it in different stages
- We want to have the first part of the new version in 30-40 days
- Then another 30 days, we’ll have the 2nd part
- We’ll have it completely done in a 3-month period
- But the first good change, the first real change, we pretend to have in 30-40 days
- Which should include… new designs
- They have in house designers and developers
- Might also deal with outside resources for technology
- But the vision is - sooner or later, we’ll have to have in house developers and designers
- Prioritization - what do you want to do first?
- To see our app more holistically, I can send you a doc of what functionalities we want to have in a few months
- We did prioritize - first version, etc
- Henrique can share that with us
- Henrique can do this today
- Dana - when you do have someone identified who is identified to facilitate, connect us
Actionables
- Henrique to send prioritization sheet
- Henrique to connect us with facilitator
- Henrique to look over the co-design activities, give us feedback on what works or doesn’t specifically to your context
- Timing - week after next (week of the 19th) - it would be great to have it in August
, multiple selections available,
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