Meeting with Cataki May 6, 2019

Agenda

Additional Oak funding for design and development of app

Jutta meeting with Oak tomorrow to discuss
Timing for hiring designer/developer at Cataki and co-design outcomes

Co-designing Cataki app

Recruitment
Funding/compensation
Planning

Co-design for other platform toolkit tools?

Learning commons?
Other?

Notes

Last time we met

Talked about hiring designer or developer to help with Cataki
Jutta is meeting with Oak tomorrow to discuss this

IDRC’s role around co-design

We’re not building the app, but we can help with the co-design process
In order to do design on the app, we’re hoping you can recruit catadores, who have a stake in using the app
With other partners on this project, we’re doing codesign on other tools in the platform coop development kit
Are there other tools that are a part of this project that would be useful for you that we can do some co-design on? Ex. Learning commons

Co-design

Kike: We must have 2.0 version of our app in 2019

Funding from companies we’ve been dealing with, or even a part of a prize we might win this week
We need to modernize our app
Want an incentive program in our app
Not sure if it’s going to be the same app or a different type of tool

Traceability of material is a concern - we must have some data on traceability - this might be a different app

For cataki, we don’t want to be a tech company - we don’t want to take our eyes away from the catadores. We don’t plan on having a team of IT guys here at cataki or PMC - so we need some cooperation / help of someone to redesign and program the new version

Also plan on having partnership so they can be responsible for our tech - but not in house - they are too expensive in brazil

The app needs to be more user friendly

We need to have the good catadores showing up on the top of the list
We need to have “my favourite catadores” - right now you have to call 3-4 ppl until someone will come pick up your recyclables
We have a worry - we don’t want to become a tech company
We can hire someone, but we could definitely use help of you guys
We’ve been talking to different digital companies to work on 2.0 version - but we’re not experts on the app
Cataki app is for the users - for ppl who want material collected
We also have 1 or 2 other apps where we need some help
We’re also going to restaurants etc to get catadores to be responsible for their material
If the collection is done properly, if the guys show up at the time they show up, we need to know through some kinda app that the collection was not done and get someone else to go do it
These are the products that are related to cataki, but we’re not sure if it needs to be IN cataki, or another app

Dana: what i’m hearing is

Cataki doesn’t want to be a tech company so you’ll be hiring someone from outside
Colin: We can help with the user friendly side of things, talk to your community to see what they need, and be contact point with companies you might be talking to

Do you have companies or people you might want to work with?

Kike: Last year the server fell off

We hired a very small company, I knew this guy from school
Get the app on a level where it doesn’t fall off or drop or have breakdowns
We modernized the app a little bit, especially on the back-end - get some more info from the app itself

Dana: so it sounds like there are 3 groups of stakeholders

Catadores
Customers
Some tracking that you’re doing to keep track of the numbers
Do you think it’s realistic to try to have co-design session where we can bring in these stakeholders to do the codesign, including the catadores
Kike: I think that is really important and we need that

The products we have here.. The catadores will need to get more info from the app

The way it is now, they get a call or a whatsapp message and they do the pickup
But right now we are closing deals with bars, small restaurants
And these are people who need fiscal note or something the collection was done officially
These guys will have to become.. Will need to be paid through some kind of app, the money will become less real as it is today and more virtual
Definitely will be great to get their feedback on how to make it easy for them since its not something they’re very used to - some of them don’t have a very good phone package or tech package
What’s the easiest way for them to get into this tech world? Understanding that would be great
Sometimes we think something would be best for them - but they come up with another idea
It would be great to hear them, and see what they expect since we are asking them to come into the digital world, what’s the best way to do them - we might frighten them

For the users

They send us mail all the time, this could be better, this could be better, etc
But why don’t you guys do this
It would be great to hear both sides of the equation

Dana: Ok great, it’s more logistics now

How many people, with who, bringing them together or separate

Dana: With other partners, we’re doing embedded co-design

We can’t be there in person
Passing on info on how to facilitate a session, what activities you can do - we want some members to be the facilitators on site
We should get some info before we launch the 2.0 version

Dana: Do you think it’d make more sense to focus on the app itself?

Do you think for cataki, just focus on those pieces? Or do you also.. Learning commons, other tools… do you think you’d want to do co-design around that
Kike: We can see some other small sites here in brazil… tips… relationship with users or not users so far.. If you could talk to people in general with that

Dana: ok, one session could be on the app 2.0, the other can be expanded for other digital tools that could be helpful

Kike: We need some evaluation on catadores service
Stars on uber - we need something like that
If you want to donate an extra dollar or so, do it right on the app

Colin: there are some simlarities with other coops

SEWA needs some marketing or review or other things, so there are some common connections that might help
Dana: yeah, because we have limited time and scope, we’re trying to identify those similarities, we’re focusing on those

Details of logistics

Recruitment

Do you think there’s a problem with not having people from different states?

Is it worth having people on skype from other cities? Or people from Sao Paulo?
Could consider remote participation or a remote only session
Carole is moving up north, could do a 2nd session there as well

Timing

Early June or mid June to do co-design if that works for you
Dana: Mundano said he wanted to time it so that when you hire someone to the development, they can benefit from that

When do you think you can hire someone?
Kike: the guy who was helping us… we just went through a voting experience this 20 days where Cataki needed voting for 1 part of the price - project for getting votes on social media - we are getting used to him around, we talked to him about 2.0 and he suggested a design thinking workshop
So it might be good to have him join us

Venue

We can do it here, what’s a good number of ppl?
Dana: 10-15 people, 20 gets a bit big
It also depends on how much money you have for people
We can do our office - we can fit 10-15 people

Money

$4000 USD for each partner
1 section with catadores, other with users

Facilitators

Kike: If you guys think I could be prepared for that, or show videos of how you guys mediate, I’m sure I can do it
Colin: we can teach you
Dana: Some of what i sent you sounds formal because it’s a part of the approval process, but it doesn’t need to be formal at all

Next steps

Kike to go through material in more detail
Kike to think about how to recruit folks for the new session
We can then come together to do more detailed planning