User Goals
User Goals
To meet daily needs
browse, search and find existing goods & services
inform the community of unmet needs/ gaps
communicate/negotiate with providers to personalize and customize products
To meet learning needs
learn how to use goods & services
learn how to build/develop goods & services
get training and build skills
To meet organizational needs
browse, search and find existing goods & services
communicate/negotiate with providers to customize goods & services
To sell goods & services
reach target audience
access global market
To help/enrich the community
offer volunteer services
offer free goods
offer financial resources
offer expertise and knowledge
Find ideas/inspiration/resources for developing new goods & services
Sepideh, a few comments and questions.
what would be the ultimate goal of a user specifying their needs (re: 1.a.)? wouldn't the ultimate goal be to find services or goods? same goes for communicating with producers...
looking at this now, I'm realising that 1 and 2 don't quite fit at the same level as the rest. The needs (daily needs or learning needs) are really about the motivation of the user rather than the action they would take in the platform; perhaps it make more sense to break down the "find services" and "find goods" categories, for example:
Find services
to meet daily needs
to meet learning needs
etc
Find goods
to meet daily needs
to meet learning needs
browse/search existing products
etc
I don't want to lose the distinction between those needs (as we discussed at the meeting), but it seems they don't fit at the same level as the rest.