User Testing

Completed Testing

Uploader User Testing - Round 1

Research questions/goals include:

Do users realize they can upload files? Do they realize they can upload multiple files?
Are users successful at uploading a file in general? A single file from their computer? Multiple files from their computer?
Can a user find a particular file easily?
Do users recognize and understand intuitively how to upload files?
Is pause/resume upload understandable or does this confuse them
Does the user understand that you cannot "cancel" the upload until you first "pause" the upload? Is differentiating between paused and not paused states understandable to users?
Are visual affordances meaningful and helpful to users?

Protocol

Results

Uploader User Testing - Round 2

This test should discover:

Do the user realize they can upload multiple files?
Is the user successful at selecting and adding multiple files?
Can the user pause the upload?
Can the user remove unwanted files from the queue?
Can the user add additional files to upload?
Is it obvious to the users whether the files are successfully uploaded?

Protocol

Results

Uploader User Testing - Round 3

This test should discover:

Whether there is a need for the users to be able to pause or cancel the upload
Do the users want Cancel?
If the users do want Cancel while uploading, what do they expect Cancel to do? Canceling the entire upload including already uploaded files vs. Canceling remaining files in the queue
If the users want the Cancel feature, what would they call it? Possible answers: Cancel, Stop, Close, etc.
In what contexts do they want Cancel and what do they expect it to do?
Do the users want Pause?
In what contexts do they want Pause and what do they expect it to do?
Is it obvious to the users whether the files are successfully uploaded?
What would the users like to do when they see an error?

Protocol

Results

Future & Planned Testing

Uploader User Testing - Round 4

This test should discover:

Does the user realize they can upload multiple files?
Is the user successful at selecting and adding multiple files?
Can the user stop the upload?
Can the user remove unwanted files from the queue?
Can the user add additional files to upload?
Is it obvious to the users whether the files are successfully uploaded?

Protocol

Results

Component

Uploader

The Uploader allows users to upload files. The user can select desired files from their computer, view them in a queue, add or remove files to and from the queue, and upload them.

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Interaction Designs

Underlying design patterns and description of component behavior.

Uploader Wireframes (Design Iteration)

Uploader Storyboards

Uploader Specification

Comprehensive File Upload Design Pattern

MORE ON USER TESTING

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