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Reference: User Testing Protocol

Supporting Materials:

1. Greeting script

Insert excerpt
User Testing Greeting Script
User Testing Greeting Script

2. User Testing Demographic Questionnaire

3. Scenarios

Scenario 1 - Capture Images


You are a collector of rare and valuable stamps. You will be auctioning 5 stamps for charity and you would like to take pictures of them to make a catalog. You heard about the "Image Capture System" and would like to use it to accomplish this.


  • Task 1 Take pictures of 5 stamps and save your work.
  • Task 2 Rearrange the order of the pictures into chronological order.
  • Task 3 You left out a stamp from 1952. Add that stamp and determine if the picture quality is good.
  • Task 4 The picture for the 1952 stamp is blurry. Replace it with a new picture.
  • Task 5 Save your work as a redistributable file.

Notes for Test Coordinator

Offering help during the test

Don't offer help; let the user attempt to perform the task themselves. If they ask for help reply with:

  • "What do you think you/that would do?"
  • "What do you think that means?"
  • "What do you think should happen?"

You want to observe whether the user has trouble:

  • Identifying how to begin capturing images
  • Understanding the different capture buttons
  • Navigating images using keyboard
  • Changing the order of images
  • Deleting, recapturing, or inserting images

5. Post-test questions (ask these verbally)

  1. Was it obvious how to begin your tasks?
  2. Was it clear how to insert images into the program?
  3. Did you understand the differences between "Capture", "Insert After" and "Recapture"?
  4. Was there anything the program did that was unexpected?
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