Page Comparison

• the exact wording of groups, see the Certified for Access project description.

• Something like an OER. What do we mean when we say we are making an "OER"?

• • consolidation of content (like the Design Toolkit landing page)
    

• • reframing
• additional scaffolding and content required to flesh out obvious gaps
  
• Changes to improve access
  • i.e. info re-architecture (i.e. for the ILDH?), redesign (i.e. for ADOD?)
  
  
• Building better entry points - not buried in a "thicket of the

• Wiki garden"

• Goal focused:
      - document
  • • i.e. coming to learn document and web accessibility (ADOD
  )
  • • , WCAG, ARIA
      - The ID Guide
  • • )
  • Question: If we anticipate users coming to the resource for concrete information, how do we guide them to a perspective shift?
    • How might we strcuture / present / strategize to guide them along the path?

  
  

  Improvements to be made

  The Inclusive Design Guide:

  • should be presented as a resource to be used - some thought may need to be given to re-present some parts 
      - Engagement: Concrete -> Perspective Shift. How might we strcuture / present / strategize to guide them along the path?
      -
  • Tools section in the Guide may be the concrete things business audience are looking for immediately

•     - In the Tools section there's little going back to other parts of the guide - perhaps enhance this.

• - mostly up to date: includes Word, Acrobat

• - the value is in its specificity. Keeping it up to date in important.

• ARIA  -  https://www.w3.org/TR/html-aria/
  -
  • should we make something like this, or is there a good resource available already?

• where does it fit overall? Do we want to make this more prevalent

• - prototyping tools

• - cardboard prototyping

• - upcoming sonification prototyping tool

• / relevant?
  
  

•     - data visualization, sonification, dealing with big data

• * Do we have any resources on dfinining "Customers"? (customer service
  • i.e.
  there may be no typical "customer" ... getting groups to think about their clients/customers/partners as a spectrum)

• * customer service - personalised options e.g. chat vs. phone

• * 

•     * it may be implicit in some of our resources (i.e. Design Guide) but it may need to be more explicit.

• * How do we enable updating, adaptations, translations?

• * Are there tools already that can be used?

• How does this work with Razorfish?

• Razorfish will be making the Big Idea website

• • Oxford Properties "ASK" program
  • examples of ID in customer service. Customized or personalized customer service (i.e. online chat vs. voice chat).
• case studies - examples of how ID is being used
  • i.e. Oxford Properties, Macmillan Learning, PhET, Microsoft
• everyday examples
  • Do we have a compiled list of examples of things like Good grips which are good examples of ID? Does one exist already?
  *
  • http://www.accessiblesociety.org/topics/technology/eleccurbcut.htm

• • this would contribute to encouraging businesses to go beyond the standards etc
    
• quantifying the benefits of

• Inclusive Design
  • Example:
     
  • http://www.martinprosperity.org/media/ReleasingConstraintsAccessible.html

• - David Lawson

• * info re-architecture (i.e. for the ILDH?)

• * Redesign (i.e. for ADOD?)

• • Also work of David Lawson may be of interest (contact info to be given)
• presentations / slide decks / videos / other media?

•     i.e. web chat for customer service

• * case / success studies: Oxford Properties (they were at DEEP talking about how there were changing)

• *this would contribute to encouraging businesses to go beyond the standards etc

• *
  Should we do more videos?
  

• Resource / idea sharing:

• how can this be done within groups: what tools are available? What are the benefits.

Questions

• How do we enable updating, adaptations, translations of our "OER"? Are there tools already that can be used?
• Do we have any Use Case Scenarios for our audience? Talk to David and Jess