Page Comparison

User 1

• Took a minute to find announcements
• What I would do is click & drag but I don't think you can
• She accidentally moved announcements to the left so when she went to move to the top there was a lot of whitespace before the next portlet.  She tried to drag to the right but the portlet kept popping back to the left.
• This threw the rest of the test off.
• "I would have taken it to top but it just doesn't go there"
  

• User was never able to drag and drop.  She was successful with moving announcements to the top by "canceling" (removing) portlets.
• I've done this with yahoo. 
• I'll just start canceling the ones I don't want until I get them up there
• Wasn't seeing the green box move to the drop target - slowness, couldn't drop in right bottom of column & lots of scrolling then can't lose sight of green box.

• She noticed the you can't drag her message but never noticed the lock icon.
• She wasn't sure why she couldn't drop there and took it as an indication that she couldn't drop it at all.

• Finally told her she could drag and drop and asked her to try again.   This is when she was scrolling forever and had to get out of her seat to scroll far enough.

•  "I would have taken it to top but it just doesn't go there"
• Lag time was also throwing off the test.  It's just pretty clunky moving things around
• Long scrolling was a problem trying to drag things from the bottom all the way to the top - she could barely reach her arms up long enough.
• "The way I do things is click around "I'm clicker".
• She blamed the misbehavior on the mouse but it was the slow, jerkiness of the system.
• While filling out the questionairre she said, I think the mouse wasn't work well or it would have been easy as she started to mark easy.  I encouraged her to take the mouse factor as is and assume it was working the way it should - that it was not the problem.  She still answered "easy".

User 2 (JH)

Moodle, bSpace

• first clicked Change Layout but quickly realized that this was for column layout
• moused around screen and noticed that the pointer changed to a hand over the pane header for each portlet, then easily dragged the Announcements portlet to the correct position.

• easily started to make changes
  

• noticed that the Welcome portlet was locked by the locked icon on the portlet
• also noticed the rollover text

n/a

• expects things like this to configurable from his experience with social networking sites and Moodle. 
• Very comfortable with drag and drop
• the change in cursor was the key indicator for this user

User 3

• When asked how do you move a box? Answer: no idea. "you mean click on something and move it?"
• clicked the X to move the box
• clicked the window icon to drag
• eventually saw a green box and figured how to drag a portlet

• moved portal vertically on right column, drop marker showed on left column but bounced back
• tried to drag portal down to empty vertical space below the portlet.
• Surprised when it doesn't stick.
• Why are you moving it there? "Because it's empty space"

• did not notice the help text
  
• help text sometimes flashes quickly
• tried multiple times to drag portlet, not sure why it wasn't moving

n/a

• user was dragged the icons thinking that was how to accomplish the task.
• warning text when dragging over locked portlet not obvious and missed by user.

User 4

• instead of repositioning, he says he would scroll down to view instead of moving it.
• not sure how to reposition a box. mouse exploring, but not noticing the change in mouse cursor
• clicked on the announcement box and it took him to the announcement page.
• multiple times could not notice the change in mouse icon to a "grab" hand
• Said he is usually not expecting this kind of behaviour

• had no problems moving a portal up and down column once he figured it out.

• did not notice warning several times
• thinks the portal did not stick because the portlet was too big. despite seeing a green box below the locked portlet.
• not sure why the portlet is "locked". "So you can't place anything above this?"

n/a

• kept looking at the icons on the top bar, but none of them made sense to move an object
• would like to see an icon to show that it is movable.

User 5

• dragged and dropped "there you go. cool!" * dragged and dropped a bunch of other ones
• "this one's locked i guess"

• went to welcome page, came back, everything was on the left column
  tries to move the announcement to the top of right column, unsuccessful

• "locked i guess. it wouldn't go there"
  (because of the lock, and because it told me it's locked)

n/a

• "Upon visiting the page he immediately began giving feedback on the site's layout and design.
• "I wouldn't have the weather here, because it's not as important"
• scrolled up and down
• "would switch the announcement and weather"

User 6

• hovers over announcements, grab and move up.

• moved other boxes, no problems.
• clicked on the locked box, but then quickly released it.
• he was asked "what did you just do there?" "nothing". Then asked "Why didn't you move it?" "Because it's where I like it." (Didn't discover it was locked)

• grabbed and moved on top of the locked portlet, moving didn't work.
• made sense to him because other sites have ads that can't be moved (the box looks like an ad, I guess. -JH)

n/a