Page Comparison

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Excerpt

1 User was never able to drag and drop a portlet
The dragging metaphor breaks down if there are performance issues (which may be an issue over slow internet connections as well). Firefox 2.0 has much longer lag time that Firefox 3.0. The lag time made it really difficult to drag and drop. 1 user was never sure it was even allowed because the portlet kept jumping back to place when she didn't drag it far enough.
Ghosting to show dragging was a well understood cue, but this metaphor broke down in a big way when performance was slow (jerky movement didn't translate).
Green drop target box confused users. 2 users weren't sure what it was supposed to indicate (firefox 2.0), but thought it had to do with where the portlet was picked up from (this may have been due to the slow movement when dragging and drop target not showing up quickly).
Long scrolling while dragging was a problem. 1 user had to get out of her seat in order to keep scrolling to try to drag a portlet from the bottom to the top.
Most users had trouble distinguishing locked portlets from movable portlets

1 user said she really likes the idea of personalizing her spaces.
1 user thought the icon in front of portlet title was the indicator that you could drag
1 user noticed the 'you can't drag here' message but was confused about when and why she couldn't. Because of earlier problems she took it as another indication that you couldn't really drag and drop.

Demographics

User Number	Location	Gender	Age	Role	Tech-savvy	Do you own a personal computer?
User 1 (RL)	Berkeley	Female	51-60	Staff	N/A	Mac
User 2 (JH)	Berkeley	Male	35-40	Staff	high	Mac laptop
User 3	Toronto	Female	35-40	Student	Low	HP Desktop
User 4	Toronto	Male	25-30	Grad Student	Low	Dell Laptop
User 5	Toronto	Male	25-30	Student	High	mac laptop
User 6	Toronto	Male	19-24	Student	High	IBM Laptop
User 7 (MS)	Berkeley	Male	35-40	Staff	medium	Customized PC

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